Copy Trading Loss Protection Voucher Usage Rules and Operation Guide
مقدمة ميزة المتابعين
What Is a Copy Trading Loss Protection Voucher?
A Copy Trading Loss Protection Voucher is a risk-protection coupon specially designed for smart copy trading users. After claiming the voucher, if the user's first copy trading order (following a trader) closes at a loss, the platform will compensate according to the rules (up to the voucher face value, denominated in USDT).
Key Advantages:
- Reduces copy trading risk: Losses from the first trade can be compensated, making it worry-free to start copying.
- Automatically applied: No manual activation is required—the voucher is effective immediately.
- Supports multiple traders: Users can follow multiple traders, and the first losing order is eligible for compensation.
How to Use the Copy Trading Loss Protection Voucher?
- Scope of Application
- Trading Mode: Only valid for futures smart copy trading.
- Eligible Orders: The first auto-closed copy trading order. Manual closes and stop-losses triggered via the "Current Copying > Active Orders" page are not eligible for compensation
- Compensation Token: USDT (directly distributed to the user’s Futures Account).
- Automatic Application
- No manual selection required: Once claimed, the voucher automatically applies to the first auto-closed copy trade with a newly followed trader.
- Priority logic for multiple vouchers: If multiple vouchers are held, the one with the earliest expiration date will be used first.
- Compensation Conditions
| Scenario | Compensation Rule |
| First order incurs a loss | Compensation based on actual loss amount (≤ voucher nominal value). |
| First order is profitable | No compensation; voucher marked as "Used" |
| Manually closed | No compensation |
- Changes in Follow Relationship
Canceling Follow: The voucher will not be reclaimed, and compensation may still apply if an order has been placed.
Re-following: The voucher label will no longer be displayed.
- Validity and Status
| Status | Description |
| Pending | Claimed but no order has been closed yet |
| Used | First order closed and triggered compensation |
| Expired | No compensation triggered within the validity period. |
Operation Guidelines
1. How to Claim the Voucher
- Claim Channels: Platform events, Benefits Center, Trading Competitions, etc.
- Claim Methods:
Entry 1: Pop-up upon first daily entry into the Copy Trading homepage.
Entry 2: Banner at the top of the Copy Trading page.
-
Eligibility:
- Completed KYC verification
- Must not be a Lead Trader or Sub-Account
- Must pass risk control review
2. How to Use
- After claiming, go to “My Vouchers > To Be Used” to view voucher details.
- Go to Smart Copy Trading, select a trader, and start copying.
- If the first order closes at a loss, the system will automatically settle the compensation.
- If the order is profitable or manually closed, the voucher will be marked as "Used" without compensation.
Used
Expired
3. How to Check Compensation Records
Transaction History: Go to Futures Account > Transaction History, and filter by the type “Copy Trading Protection”.
Copy Trading Records: Go to Current Copying / Historical Copying to check if compensation has been issued.
FAQs
Q1: If I follow multiple traders, which order will trigger compensation? A: The first closed copy trading order that closes automatically and incurs a loss.
Q2: What should I do if compensation hasn't arrived? A: Please check the voucher’s validity and order status. If all conditions are met but compensation hasn’t been received, contact Customer Support.
Q3: Can the compensation voucher be used together with other promotions? A: No. It cannot be stacked with other coupons. Please refer to the activity rules for more details.
Q4: When will the voucher be reclaimed early? A: The platform may reclaim the voucher early for risk control reasons.
Notes
- Timeliness: Compensation will be credited within 7 days after the voucher expires; no compensation will be provided after this period.
- Risk Control Restrictions: If risk control is triggered (e.g., abnormal copy trading behavior), compensation may be suspended or canceled.
- Status Sync: Voucher status may be updated with a delay. Please refer to the actual credited funds.
- Others: If fraudulent voucher use is detected, the platform reserves the right to reclaim compensated funds and restrict account functions.
- Final Interpretation: The platform holds the right of final interpretation.