XT Exchange

Copy Trading Loss Protection Voucher Usage Rules and Operation Guide

Follower Feature Introduction

  1. What Is a Copy Trading Loss Protection Voucher?

A Copy Trading Loss Protection Voucher is a risk-protection coupon specially designed for smart copy trading users. After claiming the voucher, if the user's first copy trading order (following a trader) closes at a loss, the platform will compensate according to the rules (up to the voucher face value, denominated in USDT).
 
Key Advantages:
  • Reduces copy trading risk: Losses from the first trade can be compensated, making it worry-free to start copying.
  • Automatically applied: No manual activation is required—the voucher is effective immediately.
  • Supports multiple traders: Users can follow multiple traders, and the first losing order is eligible for compensation.

  1. How to Use the Copy Trading Loss Protection Voucher?

  1. Scope of Application
  • Trading Mode: Only valid for futures smart copy trading.
  • Eligible Orders: The first auto-closed copy trading order. Manual closes and stop-losses triggered via the "Current Copying > Active Orders" page are not eligible for compensation
  • Compensation Token: USDT (directly distributed to the user’s Futures Account).

  1. Automatic Application
  • No manual selection required: Once claimed, the voucher automatically applies to the first auto-closed copy trade with a newly followed trader.
  • Priority logic for multiple vouchers: If multiple vouchers are held, the one with the earliest expiration date will be used first.
  1. Compensation Conditions
Scenario Compensation Rule
First order incurs a loss Compensation based on actual loss amount (≤ voucher nominal value).
First order is profitable No compensation; voucher marked as "Used"
Manually closed No compensation
 
  1. Changes in Follow Relationship
Canceling Follow: The voucher will not be reclaimed, and compensation may still apply if an order has been placed.
Re-following: The voucher label will no longer be displayed.
 
  1. Validity and Status
Status Description
Pending Claimed but no order has been closed yet
Used First order closed and triggered compensation
Expired No compensation triggered within the validity period.
 

  1. Operation Guidelines

1. How to Claim the Voucher

  • Claim Channels: Platform events, Benefits Center, Trading Competitions, etc.
  • Claim Methods:
Entry 1: Pop-up upon first daily entry into the Copy Trading homepage.
Entry 2: Banner at the top of the Copy Trading page.
  • Eligibility:
    • Completed KYC verification
    • Must not be a Lead Trader or Sub-Account
    • Must pass risk control review
 

2. How to Use

  1. After claiming, go to “My Vouchers > To Be Used” to view voucher details.
  1. Go to Smart Copy Trading, select a trader, and start copying.
  2. If the first order closes at a loss, the system will automatically settle the compensation.
  3. If the order is profitable or manually closed, the voucher will be marked as "Used" without compensation.
 
Used
Expired

3. How to Check Compensation Records

Transaction History: Go to Futures Account > Transaction History, and filter by the type “Copy Trading Protection”.
Copy Trading Records: Go to Current Copying / Historical Copying to check if compensation has been issued.
 

  1. FAQs

Q1: If I follow multiple traders, which order will trigger compensation? A: The first closed copy trading order that closes automatically and incurs a loss.
 
Q2: What should I do if compensation hasn't arrived? A: Please check the voucher’s validity and order status. If all conditions are met but compensation hasn’t been received, contact Customer Support.
 
Q3: Can the compensation voucher be used together with other promotions? A: No. It cannot be stacked with other coupons. Please refer to the activity rules for more details.
 
Q4: When will the voucher be reclaimed early? A: The platform may reclaim the voucher early for risk control reasons.
 

  1. Notes

  1. Timeliness: Compensation will be credited within 7 days after the voucher expires; no compensation will be provided after this period.
  2. Risk Control Restrictions: If risk control is triggered (e.g., abnormal copy trading behavior), compensation may be suspended or canceled.
  3. Status Sync: Voucher status may be updated with a delay. Please refer to the actual credited funds.
  4. Others: If fraudulent voucher use is detected, the platform reserves the right to reclaim compensated funds and restrict account functions.
  5. Final Interpretation: The platform holds the right of final interpretation.

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